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What's a Home Protection Plan?

A home protection plan bridges the gap between standard homeowners insurance and unexpected home repairs. While homeowners insurance protects against major incidents such as natural disasters, fire, and theft, a home protection plan safeguards the essential systems and appliances that keep your home running efficiently.


Coverly Home Protection coverage includes repair or replacement costs for systems like heating and cooling, plumbing, and electrical, as well as for major appliances like refrigerators and washing machines. With a home protection plan, you’re covered against unexpected wear and tear repair expenses to enhance home comfort and value.  


Enhancing Home Value and Comfort


Safeguard your home and ensure your household systems operate seamlessly

Benefits Included with Every Plan

Save money on unexpected and costly repair expenses.

Immediate purchase confirmation and access to your plan.

Agency to choose your preferred service technician.

Efficient and straightforward claims process.

Mitigate delays in repairs to enhance the value of your home.

Simplified protection plan renewal and extension process.

FAQ

  • What does a home protection plan cover?

     A home protection goes beyond offering peace of mine—it safeguards key systems like heating and cooling, plumbing, and electrical, along with major appliances like refrigerators and washing machines. 

  • Can I choose my own service provider for repairs?

    Yes!  We prioritize flexibility when it comes to repairs. Once approved, you’re free to choose a service provider you trust. For replacements, our self-serve options give you control, making the process smooth and hassle-free.

  • How are cancellations and refunds handled?

    Your satisfaction matters, but we understand that needs can change. Cancel within the first 30 days for a full refund, minus any service fees (if applicable). After that, prorated refunds are available. Our customer support team is here to assist, ensuring a seamless cancellation process. Check our terms for full details.

  • How long does a home protection plan last?

    Our home protection plans typically last one year, providing consistent support for your home. You’ll have the option to renew or extend your coverage to match your evolving needs. See our plan terms for complete details on maintaining your protection.

  • How does the claims process work?

    Facing an issue? Contact us through our online portal, chat, or phone. Once approved, you can select your preferred technician for repairs. A service fee applies as outlined in your plan’s terms. 

  • What is not covered by a home protection plan?

    While we strive to offer extensive coverage, some exclusions apply, such as cosmetic damage, improper maintenance, or pre-existing issues. Reviewing the exclusions in your Terms and Conditions helps ensure you fully understand your coverage and that our plan is the right fit for your home.

  • Can I transfer my home protection plan if I sell my house?

    Selling your home? Transferring your protection plan to the new owner is easy. Just notify us within 30 days of the sale, and they’ll enjoy uninterrupted coverage—adding value to your home while giving them peace of mind.

  • What makes our home protection plan stand out?

    Our protection plan is built on convenience and reliability. Using a data-driven approach, we provide fast, efficient claim processing and personalized coverage that adapts to your home’s needs. Choose a plan that works smarter to keep your home running smoothly.

  • How can I maximize the benefits of my home protection plan?

    Regular maintenance is key to getting the most from your protection plan. Take advantage of our online resources for home system care tips, and reach out to our customer service team for guidance. If an issue arises, don’t wait—report it right away. Your home’s well-being is our top priority.

  • How is the home protection plan insured?

    The Coverly Home Protection Plan is supported by an “A-” rated insurance company. Northcoast Warranty Services, Inc. serves as the provider, with AssureSolv LLC as the administrator in all states except Florida, where Northcoast Warranty Services, Inc. also manages administration. Rest assured, you’re in good hands.

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